Oliver Carcano is a professional and well known technician who has been working in appliance repair and air conditioning for many years now, continuing to push the envelope and show people what it means to be a committed worker. He isn't just a technician though, and spends much of his time searching for the balance in life, an inner peace and nirvana that he believes everybody should seek out. He says that happiness can only be achieved by finding your own inner peace, then you will realize that petty things like money and career only add to quality, they don't dictate it.